Use Smart Policies for Dealing with Smartphones
Increasingly, employers are providing employees with mobile communication devices such as smart phones and laptops. Most employers permit personal use of those devices, yet they tend to lack clear-cut policies to protect themselves from liability stemming from that personal use.
Perhaps the most serious risk to employers is invasion of privacy claims arising out of an employer accessing an employee’s emails or text messages on a company-issued phone or computer. Less serious, but probably more widespread, is the risk for unexpected overtime claims arising out of after-hours use of mobile devices.
Company policies should clearly state that the employer retains ownership of all company-issued devices, and that, in the course of accessing communications as needed for business purposes, personal content may necessarily be viewed.
In addition to establishing that employees should have no expectation of privacy with regard to mobile device content, employer policies should identify and prohibit harmful or illegal activities in order to better protect employers from liability relating to misuse of phones and other devices.
Similarly, well-crafted policies and practices can help an employer avoid unexpected overtime liability. For instance, the business use of mobile devices by nonexempt employees should be restricted wherever possible. Also, nonexempt employees should be required to log and report all work performed on their mobile devices outside of business hours.
Mobile communication devices can be extremely valuable business tools. Well-crafted policies and practices can help to keep them that way!
Lee Flaherty

